Transport & Facility Management

One for All — Total Fleet & Asset Command Center

The client had grown by adopting point solutions from five different vendors: separate providers for GPS tracking, dash cams, power backup, HVAC, and network connectivity. This fra

53%Fleet downtime reduction
Client

Mid-sized transport, logistics, and facility management company (40 vehicles, 3 warehouses, 2 office buildings)

The Challenge

The client had grown by adopting point solutions from five different vendors: separate providers for GPS tracking, dash cams, power backup, HVAC, and network connectivity. This fragmentation created incompatible data silos, delayed incident response times, high maintenance costs across multiple contracts, and no single view of vehicle or facility health. Management spent significant time coordinating vendors instead of running the business.

The Solution

Miles Africa deployed the full One for All integrated service — a single, fully managed solution that unified every operational technology layer under one contract, one dashboard, and one support line. All data streams into the Miles Command Center, accessible via web and mobile.

What Was Deployed

GPS Tracking

Real-time vehicle location, geofencing, idle alerts

LAN

Secure depot/office network for video & sensor data

AI Dash Cam

AI driver coaching + incident recording

Clean Power

Solar + battery backup for depots and offices

HVAC

Smart temperature control (cargo + crew cabins)

Miles Command Center

Single cloud dashboard — web & mobile access

Key Features of the One for All Service:

  • Unified alerts: e.g., "HVAC temp rising + vehicle off-route" triggers immediate dispatch
  • Power-aware routing: Clean Power levels at depots influence recharging stops
  • Dash cam + GPS sync: Video automatically tagged with location & time
  • Single SLA, single billing, single support line
The Results

↓ 53%

Fleet downtime

↓ 31%

Fuel & power costs

0

Cold chain breaches

↓ 18%

Insurance premiums

↓ 90%

Vendor management time

  • Fleet downtime reduced by 53%
  • Fuel and power costs reduced by 31%
  • Zero cold chain breaches across all vehicles
  • Insurance premiums reduced by 18% due to dash cam evidence
  • Time spent managing vendor issues reduced by 90%

"Before Miles Africa, we had five different logins and five different repair teams. Now, the One for All service gives us total control – from GPS to cooling to power – on one screen. It's like we finally have a central nervous system for our operations."

Operations Director, Transport & Logistics Company
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7 SolutionsTanzania-basedPan-African ReachFull After-sales Support